Terms and Conditions

Effective Date: [Insert Date]

 

Welcome to FenGuard Pest Control ("FenGuard," "we," "our," or "us"). By accessing our website, submitting contact forms, requesting services, or engaging with our business, you agree to the following Terms and Conditions. Please read them carefully.

 

Use of Website

 

By using our website, you agree to:

● Use the website only for lawful purposes

● Provide accurate and truthful information

● Not misuse, disrupt, or interfere with website functionality

● Not attempt unauthorized access to website systems or data FenGuard reserves the right to restrict or terminate website access for violations of these terms.

Services

 

FenGuard provides pest control, wildlife exclusion, inspection, prevention, and related services based on service availability, geographic location, and customer agreement.

 

Service details, pricing, warranties, and treatment plans may vary depending on:

● Property type

● Pest issue

● Inspection findings

● Accessibility

● Service area

● Applicable laws and regulations

All service agreements, estimates, and warranties are subject to separate written contracts where applicable.

Estimates and Pricing

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● Quotes and estimates are based on available information and may be adjusted after property inspection

● Final pricing may vary due to infestation severity, structural complexity, or additional required services

● FenGuard reserves the right to modify pricing at any time

 

Payments

 

By purchasing services, you agree to:

● Pay all agreed upon fees

● Provide valid payment information

● Pay according to invoicing terms

 

Late payments may result in:

● Additional fees where permitted by law

● Service suspension

● Cancellation of future services

Refund Policy

All payments for completed inspections, dispatch fees, consultations, or services performed are non refundable unless otherwise stated in writing by FenGuard.

Cancellations and Rescheduling

Customers are expected to provide reasonable notice for cancellations or appointment changes.

FenGuard reserves the right to charge cancellation, rescheduling, or dispatch fees where disclosed.

Customer Responsibilities

Customers agree to:
● Provide safe and legal property access
● Accurately disclose pest, rodent, or wildlife concerns
● Follow all pre service and post service instructions
● Maintain recommended prevention or exclusion measures
● Inform FenGuard of hazardous conditions, aggressive animals, or unsafe environments prior to service

FenGuard reserves the right to refuse, delay, or discontinue service if technician safety is at risk.

Inspection Disclaimer

Inspections and service findings are limited to visible, accessible areas at the time of service. FenGuard is not responsible for hidden infestations, inaccessible structural voids, or undiscovered issues beyond the scope of the inspection.

Warranties and Service Limitations

FenGuard may provide service warranties or guarantees where explicitly outlined in writing.

However:
● Pest and wildlife activity may vary
● Environmental factors may impact effectiveness
● Prevention success depends on property maintenance and customer compliance Unless specifically stated in writing, FenGuard does not guarantee permanent prevention or complete elimination under all conditions.

Limitation of Liability

To the fullest extent permitted by law, FenGuard is not liable for:

● Pre existing structural damage
● Hidden infestations
● Damage caused by pests prior to service
● Third party contractor issues
● Consequential or indirect damages
● Delays due to factors beyond our control

FenGuard’s liability shall not exceed the amount paid for the specific service provided.

Force Majeure

FenGuard shall not be held liable for service delays, interruptions, or inability to perform services due to events beyond reasonable control, including but not limited to:
● Severe weather
● Natural disasters
● Supply shortages
● Government restrictions
● Labor shortages
● Emergencies

Website Content and Intellectual Property

All content on FenGuard’s website, including but not limited to:
● Logos
● Branding
● Text
● Graphics
● Images
● Service descriptions
● Marketing materials

is the exclusive property of FenGuard and may not be copied, reproduced, or distributed without written consent.

Third Party Links

Our website may contain links to third party websites. FenGuard is not responsible for external website content, policies, or services.

Communication Consent

By submitting your contact information, you consent to receive:
● Calls

● Emails

● SMS or text messages

for purposes including:
● Appointment scheduling

● Service updates

● Customer support
● Marketing communications if applicable

Message and data rates may apply.

You may opt out of promotional communications at any time.

Indemnification

You agree to indemnify and hold harmless FenGuard, its owners, employees, affiliates, and contractors from any claims, damages, losses, or expenses arising from:
● Misuse of our website
● Violation of these terms
● Unsafe property conditions
● Failure to follow service recommendations

Governing Law
These Terms and Conditions shall be governed by and interpreted under the laws of the State of Michigan.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain fully enforceable.

Changes to Terms

FenGuard reserves the right to update or modify these Terms and Conditions at any time.

Changes will be posted with an updated effective date.

Contact Information

For questions regarding these Terms and Conditions, please contact:

FenGuard Pest Control
(248) 900-2554
www.fenguardpestcontrol.com

"*Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.
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